Thymelo support
Frequently asked questions
Quick answers about AEGIS PRIME, shipping, returns, and support.
AEGIS PRIME packs concentrated carvacrol into two daily softgels to kill the bloating, rebalance your gut, and shield your immune system.
FAQ
Questions about AEGIS PRIME
Answers for shoppers considering Thymelo.
How do I take AEGIS PRIME each day?
Take 2 softgels once daily with a meal. Pairing them with food supports absorption of the fat-soluble botanicals and helps minimize the strong herbal scent from the concentrated oregano and garlic oils. Morning or evening both work equally well.
How many softgels come in one jar and how long will it last?
Each Thymelo AEGIS PRIME jar contains 60 softgels. At the recommended serving of 2 softgels per day, one jar provides a full 30-day supply.
What ingredients are in AEGIS PRIME?
Each 2-softgel serving delivers oregano oil standardized to 99% carvacrol, black seed oil, garlic oil, ginger oil, fennel oil, rosemary extract, black pepper extract standardized to 95% piperine, Vitamin D3 (1,000 IU), and Vitamin E (15 mg). Carrier: extra virgin olive oil.
Why does AEGIS PRIME smell so strong?
The intense herbal aroma comes from the concentrated 99% carvacrol oregano oil and garlic oil. No artificial coatings or flavors are used to mask the formula. That scent is a direct signal of ingredient potency and purity, not a defect.
How does AEGIS PRIME compare to a plain oregano oil capsule?
Most single-ingredient oregano capsules never disclose their carvacrol percentage. AEGIS PRIME leads with a disclosed 99% carvacrol standardization and layers in eight additional ingredients targeting bloating, immune defense, and gut rebalance, plus piperine to support absorption.
Can I pause or cancel my Thymelo subscription anytime?
Yes. Thymelo subscriptions are flexible. You can pause or cancel anytime before your next billing cycle with no penalty. The 90-day subscribe plan saves up to 49% at $35.99 per jar, and the monthly plan saves 29%, so staying subscribed costs less.
Is AEGIS PRIME suitable for everyone?
AEGIS PRIME is designed for adults seeking daily gut, immune, and digestion support. The softgel shell contains bovine gelatin. If you are pregnant, nursing, taking medication, or have a health condition, consult your healthcare provider before use.
What is your return policy if AEGIS PRIME is not right for me?
Thymelo stands behind AEGIS PRIME. If you are unsatisfied, contact our support team to discuss your return or resolution options. We recommend reviewing our current return policy page for the most up-to-date terms and eligibility window before purchasing.
What does limited tracking mean?
Limited tracking means the tracking page may show only major checkpoints instead of every carrier handoff. Updates can pause between scans, especially while a parcel is moving between facilities or being transferred for local delivery. You may sometimes see extra detail on external parcel-tracking websites by entering the same tracking number. Free shipping options with limited tracking can take up to 30 days.
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